Feb 27, 2018
Joe Kwon thought he was a pretty good manager. His team was productive and they were hitting deadlines. But then his supervisor pulled him aside to let him know his team had complained about him. He knew there was some tension there, but he didn't know it was serious enough to warrant this discussion. His supervisor told him that unless he could turn around his team's attitude, he was likely to lose his supervisory role, and that did not bode well for his career aspirations.
Instead of being defensive and angry, before he stepped into his meeting with the team, he decided to try something completely different, though it seemed silly when he read this technique in a book about applying Akido lessons to other parts of life.
Not only did his new technique work, he turned that situation completely around.
In this episode of Your Stories Don't Define You, you'll hear his story, and the lessons he learned from the experience. You'll learn the techniques he used not only to diffuse the confrontation, but to change his mindset about the others in the room.
Your employees don't always have to like you, but they do have to know you respect them and trust them to do their work. If you don't, that's an entirely different management issue.